This review is not to discourage you because there’s nothing like your own experience and I never thought I’d write such mixed review but here goes. While the grounds was beautiful with a great view the fault was with some but not all the staff so if you prefer the scenery over customer service then go for it.
We were at Casa Maria, Port Maria in December 2017 for a wedding ceremony and reception for a relative and everybody had a horrible experience with most of the housekeeping staff. The way they spoke to you or act as if they dont care was unnerving. Its like they were being forced to accommodate us. The bride and groom were given wrong prices then overcharged for poor service, there was like one iron and board servicing multiple rooms, no body readily available to provide tea or coffee and the snack area was almost always occupied by a clueless staff member.
With all that said the waiters and chef was a breath of fresh air at the reception. They made us comfortable, gave us great service and had a smile and were attentive. The food though a bit salty was attractive, the setting was commendable and thanks to the the entire thing wasn’t a disaster.
There is pool, beautiful garden areas to take memorable photos, view of the sea and its very near to the main town and taxis are readily passing by on a flow. Im not sure about the cost per night but you can click the link Casa Maria to find out.
No one from any of our group has any desire to go back though but as I stated earlier, create your own memories and experiences. If you decide to visit, its located at Highway A3, Castle Gordon District, Port Maria Jamaica.